Shipping Policy
Our site ships Monday through Friday excluding holidays. All shipping dates are pending credit card verification and in-stock merchandise.
Please note: orders over $500 require a signature upon delivery.
SHIPPING TIMES AND AVAILABILITY
| STANDARD | NEXT DAY |
|---|---|
| Arrives in 3-5 business days** | Arrives next business day** |
| Free Standard on all orders. | All orders-$19.95 |
| Standard delivery is available for orders with delivery addresses within the United States and territories.(excluding APO/FPO, and PO Boxes). | Next day delivery is only available for orders with delivery addresses within the continental United States (excluding APO/FPO, PO Boxes, and Rural Routes). |
We may need to divide your order into two or more shipments. You will receive a separate shipping confirmation email for each shipment we send to you. Your shipping charges will not be affected by the number of shipments we divide your order into.
* Watch Station may change shipping rates at any time.
** The shipping cut-off time is 12pm (CDT). Orders placed after 12pm (CDT) will be processed the next business day.
Contact Customer Care
855.21.WATCH / 855.219.2824
Contact us
Hours: 7am - 9pm CST, Mon-Fri,
9:30am - 6pm CST, Sat
Your satisfaction is 100% guaranteed. All items in your order can be returned to Watchstation.com 90 days from the purchase date for a complete refund if you are unsatisfied. The returned product must be in new condition. Detailed return instructions will be included with your order.
To Order By Phone
855.21.WATCH / 855.219.2824
To Contact Us By Mail
Customer Care Department
c/o Watch Station International
901 S. Central Expwy
Richardson, TX 75080
For Warranty And Repair Related Inquiries
855.21. WATCH / 855.219.2824
Hours: 7am - 9pm CST, Mon-Fri
9:30am - 6pm CST, Sat
To Mail In Repairs (Us Only)
Metro Service Center
Attn: Repairs
10615 Sanden Drive
Dallas, TX 75238
Corporate Headquarters
Watch Station International
901 S. Central Expwy
Richardson, TX 75080
