Shipping Policy

Our site ships Monday through Friday excluding holidays. All shipping dates are pending credit card verification and in-stock merchandise.
Please note: orders over $500 require a signature upon delivery.


Arrives in 3-6 business days** Arrives next business day**
Free shipping on orders of $50+ or $5 flat-rate shipping. Free Returns on All Orders. $19.95
Standard shipping is available for orders with a PO Box, Rural Route, or APO/FPO/DPO address. Orders shipped to a PO Box or Rural Route will arrive within 7-10 business days. Orders shipped to an APO/FPO/DPO address will arrive in 3-5 weeks, not the standard 3-5 business days. Next day delivery is only available for orders with delivery addresses within the continental United States (excluding APO/FPO, PO Boxes, and Rural Routes).

We may need to divide your order into two or more shipments. You will receive a separate shipping confirmation email for each shipment we send to you. Your shipping charges will not be affected by the number of shipments we divide your order into.

* Watch Station may change shipping rates at any time.
** The shipping cut-off time is 3pm CST. Orders placed after 3pm CST will be processed the next business day. Please allow 1-2 business days for your order to process before it is shipped.

Contact Customer Care

855.21.WATCH / 855.219.2824
Contact us

Regular Hours:
8am to 7pm CST, MON-FRI
9:30am-6pm CST, SAT

Your satisfaction is 100% guaranteed. All items in your order can be returned to 90 days from the purchase date for a complete refund if you are unsatisfied. The returned product must be in new condition. Detailed return instructions will be included with your order.

To Order By Phone

855.21.WATCH / 855.219.2824

To Contact Us By Mail

Customer Care Department
c/o Watch Station International
901 S. Central Expwy
Richardson, TX 75080

For Warranty And Repair Related Inquiries

855.21. WATCH / 855.219.2824

To Mail In Repairs (Us Only)

Metro Service Center
Attn: Repairs
10615 Sanden Drive
Dallas, TX 75238

Corporate Headquarters

Watch Station International
901 S. Central Expwy
Richardson, TX 75080