Cookie Policy

Last updated on December 16, 2019

In this Policy Fossil Group, Inc. ("Fossil", "we", "us" or "our") provides you with information about our use of cookies and similar technologies in connection with your visit of and interaction with our websites and emails. This policy is subject to and part of our Privacy Policy (including, to the extent applicable, our Privacy Notice for California Residents). For more information about our processing of your personal data in general, including your rights and information about our responsibility for your personal data, please see our Privacy Policy.

We use cookies and similar technologies such as pixel tags. Cookies are small files stored on your computer's hard drive to help store preferences and other information. Pixel tags, also known as web beacons, are invisible image files, which can be contained in web pages or emails, and which request information about your computer, such as e.g. your browser settings, operating system, screen resolution etc. We are processing data collected through cookies and other similar technologies to provide a website with special functionalities, optimizing it, ensuring the security of our IT, and also for marketing campaigns.

We may permit third parties to collect user Personal Information over time or across third-party websites, and we may permit third parties to gather Personal Information passively on our websites for behavioral advertising purposes.

Before we explain to you which categories of cookies and other technologies (all together we call these "Cookies") we use, we want to point out that you can generally reject browser Cookies via the settings of your browser.

Please note that certain functionalities of our website and services may not be accessible to you if you disable the use of Cookies.

We use session Cookies that expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) and persistent Cookies which remain on your hard drive until you erase them or they expire. How long a persistent Cookie remains on your browser depends on how long the visited website has programmed the Cookie to last.
We use Cookies for different purposes, which can be categorized as follows:

  1. Website Optimization Cookies
  2. These Cookies are required for the website to provide full functionality and for you to fully utilize our services. They include, for example, Cookies that enable you to login, use a wish list or store products in a shopping cart. They may also enable us to recognize you when you return to our site and store information about your preferences, so they allow us to customize our site according to your individual preferences (such as the language chosen by you). Furthermore we use information about the services you use and how you use them (e.g. articles you clicked on in our emails or on our website). We use this information to learn about shopping preferences to tailor our offers and websites, to resolve problems with websites, products and services, to analyze trends, and statistics and to present our content in the most appealing and user-friendly way for you.

  3. Social Cookies
  4. We use social cookies to enable you to share our website and content such as information about our products on social media platforms such as Facebook, Pinterest, Twitter and Instagram. If you click on a social media platform button on our website you will be forwarded to the social media platform directly.

  5. Advertising Cookies
  6. We cooperate with third party service providers placing ads (banners or links) for us on other websites. These advertising service providers may collect information about your visits to our website and your interaction with our products and services, as well as your visits to other websites. Such information does not include your name, address, email address, but may contain browser-related information.

Please note that if you maintain a user account with third party service providers (e.g. Facebook) they may be able to identify you.

For further information about our processing of your personal data in general please see our Privacy Policy. If you have any other questions about our Cookie Policy or Privacy Policy please contact us at:
Fossil Group, Inc.
901 S. Central Expressway
Richardson, TX 75080
T.: +1 (800) 449-3056
Email address: privacy.nam@fossil.com

Contact Customer Care

855.21.WATCH / 855.219.2824
Contact us

Regular Hours:
8am to 7pm CST, MON-FRI
9:30am-6pm CST, SAT

Holiday Hours:
7am - 10pm CST, Mon-Sat,
10:30am - 7pm CST, Sun

Your satisfaction is 100% guaranteed. All items in your order can be returned to Watchstation.com 90 days from the purchase date for a complete refund if you are unsatisfied. The returned product must be in new condition. Detailed return instructions will be included with your order.

To Order By Phone

855.21.WATCH / 855.219.2824

To Contact Us By Mail

Customer Care Department
c/o Watch Station International
901 S. Central Expwy
Richardson, TX 75080

For Warranty And Repair Related Inquiries

855.21. WATCH / 855.219.2824

To Mail In Repairs (Us Only)

FG Services
Attn: Repairs
10615 Sanden Drive
Dallas, TX 75238

Corporate Headquarters

Watch Station International
901 S. Central Expwy
Richardson, TX 75080