How to Order

Ordering on our site is designed to be a quick and easy process. Just follow these simple steps.

Finding the product

By using the menus on the left-hand side of the page, you can browse our site by gender and type of product. You can also search for a specific item using the “search” box located in the upper right-hand corner of the screen. To access detailed information about a product, click on the image of the item you are interested in and you will be taken to the item's detail page.

Using the shopping cart

To place a product in your shopping cart from the product page, select the desired size, color, and quantity of the item you wish to purchase, and click “Add to Cart”. Select the “Continue Shopping” button to continue browsing, or the “Checkout” button to complete your order.

While in your shopping cart, you can remove the item at any time. Simply click the “Remove” button.

Remember, by clicking the link in the upper right-hand corner of the screen, you may view your shopping cart at any time. This allows you to add, change, or delete items whenever you like.

Checking out

When you're ready to complete your order, be sure to review all of the items you've placed in your shopping cart. To check out, follow the instructions on the screen to finalize your order. You may check out without signing in, creating an account, or using an existing account.

Shipping and billing

Once you've logged in, you'll need to provide your shipping and/or billing information (note: billing address must be entered exactly as it appears on your credit card statement), choose a shipping method, and select your method of payment. We accept Visa, MasterCard, American Express, Discover Card, and watchstation.com eGift Card. If you're paying with a credit card, enter the number without spaces or dashes.

Completing your order

Be sure to review all of the information that you have provided, and make any necessary changes before clicking the “Place Order Now” button. Once you complete your order, you will see a confirmation page with your confirmation number. Additionally, we will send you emails with your Order Confirmation information and when your order is shipped. Please note that as a result of our speedy order processing, we are unable to change or cancel an order once it has been finalized. Please make sure your order is accurate before submitting it for processing. Also, please allow up to 1-2 business days for processing.

Helpful information

If you cannot find the product you are looking for, or if you would prefer to phone in your order, please contact our Customer Care department at 855.21.WATCH (855.219.2824) and we will be happy to assist you. Hours are M-F, 7am - 9pm CST and Sat., 9:30am - 6pm. Your satisfaction is 100% guaranteed. All items in your order can be returned to Watchstation 90 days from the purchase date, for a complete refund if you are unsatisfied. The returned product must be in new condition. Detailed return instructions will be included with your order.

Contact Customer Care

855.21.WATCH / 855.219.2824
Contact us

Hours: 7am - 9pm CST, Mon-Fri,
9:30am - 6pm CST, Sat

Your satisfaction is 100% guaranteed. All items in your order can be returned to Watchstation.com 90 days from the purchase date for a complete refund if you are unsatisfied. The returned product must be in new condition. Detailed return instructions will be included with your order.

To Order By Phone

855.21.WATCH / 855.219.2824

To Contact Us By Mail

Customer Care Department
c/o Watch Station International
901 S. Central Expwy
Richardson, TX 75080

For Warranty And Repair Related Inquiries

855.21. WATCH / 855.219.2824
Hours: 7am - 9pm CST, Mon-Fri
9:30am - 6pm CST, Sat

To Mail In Repairs (Us Only)

Metro Service Center
Attn: Repairs
10615 Sanden Drive
Dallas, TX 75238

Corporate Headquarters

Watch Station International
901 S. Central Expwy
Richardson, TX 75080