Shipping Policy

Our site ships Monday through Friday excluding holidays. All shipping dates are pending credit card verification and in-stock merchandise.
Please note: orders over $500 require a signature upon delivery.


Arrives in 5-7 business days** Arrives next business day**
Free shipping on orders of $50+ or $9.95 flat-rate shipping. Free Returns on All Orders. $19.95
Standard shipping is available for orders with a PO Box, Rural Route, or APO/FPO/DPO address. Orders shipped to a PO Box or Rural Route will arrive within 7-10 business days. Orders shipped to an APO/FPO/DPO address will arrive in 3-5 weeks, not the standard 5-7 business days. Next day delivery is only available for orders with delivery addresses within the continental United States (excluding APO/FPO, PO Boxes, and Rural Routes).

We may need to divide your order into two or more shipments. You will receive a separate shipping confirmation email for each shipment we send to you. Your shipping charges will not be affected by the number of shipments we divide your order into.

* Watch Station may change shipping rates at any time.
** The shipping cut-off time is 3pm CST. Orders placed after 3pm CST will be processed the next business day. Please allow 1-2 business days for your order to process before it is shipped.
***Final delivery for standard shipping will be made by USPS. This will not affect the standard delivery time frame. We are not able to make changes to delivery with these packages.

Contact Customer Care

855.21.WATCH / 855.219.2824
Contact us

Regular Hours:
8am to 7pm CST, MON-FRI
9:30am-6pm CST, SAT

Your satisfaction is 100% guaranteed. All items in your order can be returned to 30 days from the purchase date for a complete refund if you are unsatisfied. The returned product must be in new condition. Detailed return instructions will be included with your order.

To Order By Phone

855.21.WATCH / 855.219.2824

To Contact Us By Mail

Customer Care Department
c/o Watch Station International
901 S. Central Expwy
Richardson, TX 75080

For Warranty And Repair Related Inquiries

855.21. WATCH / 855.219.2824

To Mail In Repairs (Us Only)

FG Services
Attn: Repairs
10615 Sanden Drive
Dallas, TX 75238

Corporate Headquarters

Watch Station International
901 S. Central Expwy
Richardson, TX 75080