At we don’t just stand behind our merchandise, we also do our best to provide a safe and convenient online shopping experience. is a secure website. We utilise 128-bit, industry standard, encryption technologies to ensure that your credit card information is protected during a transaction. All transactions are screened for fraud via a third-party company called Cybersource ( We have implemented our own fraud database and every transaction that passes through our website is compared to our database to prevent fraudulent transactions from ever being completed.

Under the Fair Credit Billing Act, your bank or credit card company cannot hold you liable for more than £50 of unauthorised or fraudulent charges on a credit card. Your liability for unauthorised use of a debit card may be higher, but most debit card issuers voluntarily apply the £50 limit to their cards as well. Remember: If unauthorised use of your credit or debit card does occur, you must notify your card provider, in accordance with the agreement you have with the company.


Once you’ve logged in, you’ll need to provide your delivery and/or billing information, (be sure to note: billing address must be entered exactly as it appears on your credit card statement), choose a delivery method, and select your method of payment. We accept Visa, Mastercard, American Express, Discover Card and Online Gift Certificates If you’re paying with a credit card, enter the number without spaces or dashes.


If you cannot find the product you are looking for, or if you would prefer to phone in your order, please contact our Customer Care department at 855.21.WATCH (855.219.2824) and we will be happy to assist you. Our customer care hours are 7 am - 9 pm GMT, Monday to Friday and 9:30 am - 6 pm GMT, Saturday. Note: Your satisfaction is 100% guaranteed. All items in your order can be returned up to 30 days from the purchase date, for a complete refund if you are unsatisfied. The returned product must be in new condition. Detailed return instructions will be included with your order.