Order Tracking

Your order becomes available for online status-tracking 24 hours after it has been placed. To find out the status of your order, please enter your 9-digit order number and last name below. If you do not have your order number please call 855-219-2824 for further assistance.

Are you a current customer?

If you have a profile, you can sign in here to view your order history.

Forgot your password?

Contact Customer Care

855.21.WATCH / 855.219.2824
Contact us

Regular Hours:
8am - 7pm CST, Mon-Fri,
9:30am - 6pm CST, Sat

Your satisfaction is 100% guaranteed. All items in your order can be returned to Watchstation.com 90 days from the purchase date for a complete refund if you are unsatisfied. The returned product must be in new condition. Detailed return instructions will be included with your order.

To Order By Phone

855.21.WATCH / 855.219.2824

To Contact Us By Mail

Customer Care Department
c/o Watch Station International
901 S. Central Expwy
Richardson, TX 75080

For Warranty And Repair Related Inquiries

855.21. WATCH / 855.219.2824

To Mail In Repairs (Us Only)

Metro Service Center
Attn: Repairs
10615 Sanden Drive
Dallas, TX 75238

Corporate Headquarters

Watch Station International
901 S. Central Expwy
Richardson, TX 75080