CREDIT CARD SAFEGUARD

At watchstation.com we don't just stand behind our merchandise, we also do our best to provide a safe and convenient online shopping experience.

Watchstation.com is a secure website. We utilize 128-bit, industry standard, encryption technologies to insure that your credit card information is protected during a transaction. All transactions are screened for fraud via a third-party company called Cybersource (www.cybersource.com). We have implemented our own fraud database and every transaction that passes through our website is compared to our database to prevent fraudulent transactions from over being completed.

Under the Fair Credit Billing Act, your bank or credit card company cannot hold you liable for more than $50 of unauthorized or fraudulent charges on a credit card. Your liability for unauthorized use of a debit card may be higher, but most debit card issuers voluntarily apply the $50 limit to their cards as well. Remember: If unauthorized use of your credit or debit card does occur, you must notify your card provider, in accordance with the agreement you have with the company.

SHIPPING AND BILLING

Once you've logged in, you'll need to provide your shipping and/or billing information, (be sure to note: billing address must be entered exactly as it appears on your credit card statement), choose a shipping method, and select your method of payment. We accept Visa, MasterCard, American Express, Discover Card and watchstation.com Online Gift Certificates If you're paying with a credit card, enter the number without spaces or dashes.

 

HELPFUL INFORMATION

If you cannot find the product you are looking for, or if you would prefer to phone in your order, please contact our Customer Care department at 855.21.WATCH (855.219.2824) and we will be happy to assist you. Our customer care hours are 7am - 9pm CST, Monday through Friday and 9:30am - 6pm CST, Saturday Note: Your satisfaction is 100% guaranteed. All items in your order can be returned 90 days from the purchase date, for a complete refund if you are unsatisfied. The returned product must be in new condition. Detailed return instructions will be included with your order.

Contact Customer Care

855.21.WATCH / 855.219.2824
Contact us

Regular Hours:
7am - 9pm CST, Mon-Fri,
9:30am - 6pm CST, Sat

Holiday Hours:
7am - 10pm CST, Mon-Sat,
10:30am - 7pm CST, Sun

Your satisfaction is 100% guaranteed. All items in your order can be returned to Watchstation.com 90 days from the purchase date for a complete refund if you are unsatisfied. The returned product must be in new condition. Detailed return instructions will be included with your order.

To Order By Phone

855.21.WATCH / 855.219.2824

To Contact Us By Mail

Customer Care Department
c/o Watch Station International
901 S. Central Expwy
Richardson, TX 75080

For Warranty And Repair Related Inquiries

855.21. WATCH / 855.219.2824

To Mail In Repairs (Us Only)

Metro Service Center
Attn: Repairs
10615 Sanden Drive
Dallas, TX 75238

Corporate Headquarters

Watch Station International
901 S. Central Expwy
Richardson, TX 75080